Veterinary disclaimer

Last updated: June 22, 2026. Effective: July 22, 2026.

1. Educational Purpose

All information, content, features, outputs, products, product recommendations, and services provided by Strand Health Inc., a Delaware corporation doing business as Everfur ("Company," "we," "us," or "our"), through the Everfur Health Intelligence mobile application, the Everfur Clinical Intelligence platform, the Everfur Care Team Feed, the Everfur Marketplace, prescription coordination features, walk tracking features, and all related websites, applications, application programming interfaces, and services (collectively, the "Services") are provided solely for educational and informational purposes.

THE SERVICES ARE EDUCATIONAL TOOLS. NOTHING PROVIDED THROUGH THE SERVICES CONSTITUTES VETERINARY MEDICAL ADVICE, DIAGNOSIS, TREATMENT, OR PRESCRIBING. ALL CONTENT, INCLUDING BUT NOT LIMITED TO AI GENERATED HEALTH ASSESSMENTS, DIFFERENTIAL DIAGNOSIS LISTS, DRUG DOSING REFERENCES, INTERACTION ALERTS, IMAGE ANALYSES, AUDIO ANALYSES, METABOLOMICS REPORTS, CLINICAL RECOMMENDATIONS, EVIDENCE SUMMARIES, PRODUCT RECOMMENDATIONS, WALK ACTIVITY INSIGHTS, AND CARE TEAM FEED CONTENT, IS PRESENTED EXCLUSIVELY AS EDUCATIONAL REFERENCE MATERIAL.

2. No Veterinary Medical Advice

No content or output provided through the Services, whether generated by artificial intelligence, derived from published literature, posted by other users to the Care Team Feed, displayed in the Marketplace, recommended by product recommendation algorithms, or curated by the Company, shall be construed as veterinary medical advice. The term "veterinary medical advice" includes, without limitation:

Recommending, prescribing, directing, or endorsing the administration of any drug, medication, supplement, nutraceutical, herbal remedy, homeopathic preparation, vaccine, biological product, or therapeutic agent to any animal. Diagnosing or confirming the diagnosis of any disease, condition, injury, infection, infestation, or disorder. Recommending or directing any surgical procedure, dental procedure, diagnostic test, laboratory workup, imaging study, biopsy, or therapeutic intervention. Advising on the prognosis, expected course, recovery timeline, or outcome of any disease, condition, or treatment. Directing any decision regarding the continuation, modification, initiation, or discontinuation of any treatment plan, medication regimen, or care protocol. Advising on end of life care, palliative care, hospice care, quality of life assessment, or euthanasia. Recommending specific diets, feeding protocols, or nutritional interventions for the management of any medical condition. Advising on exercise restrictions, activity modifications, or physical rehabilitation protocols for any medical condition. Recommending breeding decisions, reproductive management, spay/neuter timing, or other reproductive health interventions. Interpreting or rendering clinical opinions on diagnostic test results, laboratory values, imaging findings, biopsy results, or other clinical data.

If any content within the Services appears to recommend a specific course of action, it is presented as general educational information reflecting published veterinary literature and clinical practice guidelines. It is not a directive to the user and must not be treated as one.

3. No Veterinarian Client Patient Relationship

Your use of the Services does not create, and shall not be construed as creating, a veterinarian client patient relationship ("VCPR") between you and Strand Health Inc., between you and any employee, contractor, officer, director, advisor, consultant, or agent of Strand Health Inc., or between you and any third party affiliated with, integrated with, or partnered with Strand Health Inc.

Strand Health Inc. is a technology company, not a veterinary practice, veterinary clinic, animal hospital, animal emergency center, veterinary specialty center, veterinary teaching hospital, pharmacy, compounding pharmacy, veterinary diagnostic laboratory, or veterinary medical provider. Strand Health Inc. does not employ, contract with, or supervise veterinarians for the purpose of providing clinical veterinary care, medical consultations, professional veterinary opinions, second opinions, or telemedicine consultations.

A VCPR can only be established by a licensed veterinarian who has (a) assumed responsibility for making clinical judgments regarding the health of your animal, (b) has sufficient knowledge of your animal to initiate at least a general or preliminary diagnosis of the medical condition, and (c) is readily available for follow up evaluation or has arranged for emergency coverage, in accordance with the laws and regulations of the applicable jurisdiction. No feature of the Services satisfies any of these requirements.

4. Consult a Licensed Veterinarian

YOU SHOULD ALWAYS CONSULT A LICENSED VETERINARIAN REGARDING ANY QUESTIONS, CONCERNS, OR DECISIONS ABOUT YOUR ANIMAL'S HEALTH, MEDICAL CONDITIONS, SYMPTOMS, MEDICATIONS, DIET, BEHAVIOR, EXERCISE, REPRODUCTION, VACCINATIONS, PARASITE PREVENTION, DENTAL CARE, OR GENERAL CARE. DO NOT USE INFORMATION FROM THE SERVICES AS A SUBSTITUTE FOR, OR AS A REASON TO DELAY, PROFESSIONAL VETERINARY CONSULTATION, EXAMINATION, OR TREATMENT.

IN THE EVENT OF A VETERINARY EMERGENCY, CONTACT YOUR VETERINARIAN OR NEAREST EMERGENCY ANIMAL HOSPITAL IMMEDIATELY. THE SERVICES ARE NOT DESIGNED FOR AND MUST NOT BE USED IN EMERGENCY SITUATIONS. EXAMPLES OF EMERGENCY SITUATIONS INCLUDE BUT ARE NOT LIMITED TO: KNOWN OR SUSPECTED TOXIN INGESTION, DIFFICULTY BREATHING, UNCONTROLLED BLEEDING, SEIZURES, LOSS OF CONSCIOUSNESS, INABILITY TO STAND OR WALK, SEVERE VOMITING OR DIARRHEA, BLOATED OR DISTENDED ABDOMEN, SEVERE ALLERGIC REACTIONS, TRAUMA, EYE INJURIES, HEATSTROKE, AND ANY SUDDEN CHANGE IN BEHAVIOR OR CONDITION THAT CAUSES CONCERN.

5. AI Generated Educational Content

The Services utilize artificial intelligence and machine learning technologies to generate educational content ("AI Educational Content"). You acknowledge and agree that:

AI Educational Content is generated by computational models trained on published veterinary literature and structured reference data. It is presented for educational enrichment and does not represent the professional opinion, clinical judgment, or recommendations of any individual veterinarian or veterinary specialist. AI Educational Content is inherently probabilistic, statistical, and pattern based. It may contain errors, inaccuracies, omissions, outdated information, or internally inconsistent statements. No AI output should be treated as a definitive statement of medical fact. Confidence scores and probability rankings reflect statistical patterns in training data distributions. They are educational illustrations of algorithmic confidence, not diagnostic certainty ratings, clinical probabilities, or evidence based risk assessments. A high confidence score does not mean a condition is present, and a low confidence score does not mean a condition is absent. AI Educational Content does not account for the full clinical picture of any individual animal, including but not limited to: physical examination findings, palpation results, auscultation findings, vital signs, body language, pain response, appetite, hydration status, environmental context, social history, prior treatment response, comorbidities, concurrent medications, individual pharmacogenomic variation, or any other information that can only be assessed by a veterinarian with physical access to the animal. AI models have finite training data and may not adequately represent rare conditions, newly described conditions, emerging diseases, regional disease variants, breed specific presentations, age specific presentations, conditions with overlapping presentations, or conditions that require multimodal assessment. The Company makes no representation or warranty regarding the accuracy, completeness, reliability, timeliness, specificity, sensitivity, positive predictive value, negative predictive value, or fitness for any particular purpose of any AI Educational Content.

6. Drug and Pharmacology Educational Information

Drug dosing references, medication interaction databases, formulary content, pharmacokinetic parameters, pharmacodynamic profiles, contraindication alerts, black box warnings, adverse reaction databases, species specific drug safety information, and other pharmacological information provided through the Services are presented as educational reference material. You acknowledge and agree that:

All drug and pharmacology information is for educational reference only and does not constitute a prescription, dispensing authorization, compounding order, recommendation to administer, or directive to modify any medication regimen. Published dosing ranges may not be appropriate for any specific animal. Dosing is affected by species, breed, weight, age, sex, reproductive status, organ function (hepatic, renal, cardiac), hydration status, concurrent medications, concurrent conditions, individual variation, and other factors that can only be assessed by a licensed veterinarian with a valid VCPR. Drug information may not reflect the most recent FDA approvals, CVM guidance documents, label revisions, safety communications, recalls, market withdrawals, or changes in clinical practice recommendations. Extra label drug use (ELDU) information is presented for educational purposes only. ELDU may only be lawfully prescribed by a licensed veterinarian with a valid VCPR in compliance with the Animal Medicinal Drug Use Clarification Act (AMDUCA) and applicable state law. Species specific pharmacogenomic alerts (such as MDR1/ABCB1 sensitivity in herding breeds) are educational reminders based on population level genetic data. They are not individual genetic test results and do not substitute for individual pharmacogenomic testing. Controlled substance information is provided for educational purposes only. Controlled substances may only be prescribed by a veterinarian holding the appropriate DEA registration, in compliance with all applicable federal and state controlled substance regulations. The Company assumes no responsibility for any adverse event, adverse drug reaction, drug interaction, toxicity, treatment failure, organ damage, death, or any other harm resulting from the use of or reliance on pharmacological information provided through the Services.

7. Imaging, Sensory Analysis, and Computer Vision Educational Tools

Image based and audio based educational tools within the Services are screening level educational aids only. They have not been cleared, approved, or certified by the FDA, USDA, or any regulatory body as medical devices, in vitro diagnostic devices, or clinical diagnostic instruments. You acknowledge and agree that:

These tools are not diagnostic instruments, medical devices, or clinical laboratory equipment. They are educational screening aids designed to flag potential areas of interest for professional veterinary evaluation. False positives, false negatives, misclassifications, missed findings, and incorrect assessments will occur at rates that may vary by condition, image quality, lighting, angle, resolution, breed, coat color, skin pigmentation, and other factors. The absence of a finding by these tools does not mean the absence of disease. The presence of a finding does not confirm disease. Image based tools have inherent limitations including dependency on image quality, lighting, focus, angle, and resolution; inability to assess subcutaneous, intrathoracic, intraabdominal, or other internal pathology; inability to perform cytology, histopathology, or other microscopic assessment; inability to assess systemic signs; and inability to correlate visual findings with patient history, physical examination, and laboratory data. Audio based tools are limited by recording quality, ambient noise, distance from the sound source, device microphone specifications, and the inability to correlate audio findings with auscultation, thoracic radiographs, and other standard diagnostic workup. These tools should never replace professional veterinary examination, and their output should never be used as the basis for treatment decisions without independent professional veterinary evaluation.

8. Metabolomics Test Kit Disclaimer

THE EVERFUR FUR METABOLOMICS TEST KIT AND ASSOCIATED REPORTS:

(A) ARE FOR INFORMATIONAL AND WELLNESS PURPOSES ONLY AND ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR MEDICAL CONDITION;

(B) ARE NOT DIAGNOSTIC TESTS, CLINICAL LABORATORY TESTS, OR IN VITRO DIAGNOSTIC DEVICES AND DO NOT DIAGNOSE ANY DISEASE, CONDITION, OR DISORDER;

(C) HAVE NOT BEEN VALIDATED, CLEARED, APPROVED, CERTIFIED, OR REGISTERED BY THE FDA, USDA, ASVCP, ANY STATE VETERINARY MEDICAL BOARD, ANY STATE DEPARTMENT OF AGRICULTURE, OR ANY OTHER GOVERNMENTAL, REGULATORY, OR PROFESSIONAL BODY FOR DIAGNOSTIC USE;

(D) MAY PRODUCE RESULTS AFFECTED BY SAMPLE QUALITY (INCLUDING CONTAMINATION, DEGRADATION, INSUFFICIENT QUANTITY, AND IMPROPER COLLECTION TECHNIQUE), ENVIRONMENTAL FACTORS (INCLUDING TEMPERATURE, HUMIDITY, AND SHIPPING CONDITIONS), ANIMAL FACTORS (INCLUDING RECENT BATHING, TOPICAL PRODUCTS, DIET CHANGES, AND STRESS), AND LABORATORY VARIABILITY (INCLUDING INSTRUMENT CALIBRATION, REAGENT LOT VARIATION, AND BATCH EFFECTS);

(E) DO NOT REPLACE STANDARD VETERINARY DIAGNOSTIC TESTING, INCLUDING BUT NOT LIMITED TO BLOOD CHEMISTRY PANELS, COMPLETE BLOOD COUNTS, URINALYSIS, FECAL ANALYSIS, CYTOLOGY, HISTOPATHOLOGY, DIAGNOSTIC IMAGING, AND OTHER ESTABLISHED DIAGNOSTIC MODALITIES;

(F) PRODUCE RESULTS BASED ON METABOLITE CONCENTRATION MEASUREMENTS COMPARED AGAINST REFERENCE POPULATIONS AND DO NOT ACCOUNT FOR INDIVIDUAL VARIATION, CONCURRENT MEDICATIONS, CONCURRENT CONDITIONS, RECENT DIETARY CHANGES, OR OTHER FACTORS THAT MAY AFFECT METABOLITE PROFILES;

(G) MAY INCLUDE HEALTH RISK SCORES AND WELLNESS INDICATORS THAT ARE ALGORITHMICALLY DERIVED AND DO NOT REPRESENT CLINICAL DIAGNOSES; AND

(H) SHOULD BE REVIEWED WITH YOUR LICENSED VETERINARIAN, WHO CAN INTERPRET THE RESULTS IN THE CONTEXT OF YOUR ANIMAL'S COMPLETE CLINICAL PICTURE.

9. E-Commerce and Product Disclaimer

Products available through the Everfur Marketplace, including but not limited to pet food, supplements, nutraceuticals, treats, grooming supplies, dental care products, parasite prevention products, health monitoring devices, wearable devices, and accessories, are sold for general informational and wellness purposes. You acknowledge and agree that:

PRODUCT DESCRIPTIONS, HEALTH CLAIMS, NUTRITIONAL INFORMATION, INGREDIENT LISTS, GUARANTEED ANALYSES, FEEDING GUIDELINES, DOSING INSTRUCTIONS, SAFETY WARNINGS, ALLERGEN DISCLOSURES, AND OTHER PRODUCT CONTENT DISPLAYED IN THE MARKETPLACE ARE PROVIDED BY THIRD PARTY MANUFACTURERS, FORMULATORS, AND DISTRIBUTORS. THE COMPANY DOES NOT INDEPENDENTLY MANUFACTURE, FORMULATE, TEST, VERIFY, OR VALIDATE PRODUCT CLAIMS AND IS NOT RESPONSIBLE FOR THE ACCURACY, COMPLETENESS, RELIABILITY, OR CURRENCY OF PRODUCT INFORMATION.

AI GENERATED PRODUCT RECOMMENDATIONS ARE BASED ON GENERAL INFORMATION IN YOUR PET'S HEALTH PROFILE AND PUBLISHED VETERINARY LITERATURE. THEY ARE EDUCATIONAL SUGGESTIONS AND DO NOT CONSTITUTE VETERINARY MEDICAL ADVICE, PRESCRIPTIONS, PROFESSIONAL ENDORSEMENTS, OR GUARANTEES OF SAFETY OR EFFICACY. A PRODUCT RECOMMENDATION BY OUR AI SYSTEM DOES NOT MEAN THE PRODUCT IS SAFE, APPROPRIATE, EFFECTIVE, OR SUITABLE FOR YOUR SPECIFIC ANIMAL.

ALWAYS CONSULT YOUR VETERINARIAN BEFORE INTRODUCING NEW FOODS, SUPPLEMENTS, NUTRACEUTICALS, MEDICATIONS, OR HEALTH PRODUCTS TO YOUR PET'S REGIMEN, PARTICULARLY IF YOUR PET HAS KNOWN HEALTH CONDITIONS, DIETARY SENSITIVITIES, ALLERGIES, OR IS TAKING PRESCRIPTION MEDICATIONS.

THE COMPANY IS NOT THE MANUFACTURER OF PRODUCTS SOLD THROUGH THE MARKETPLACE AND DISCLAIMS ALL LIABILITY FOR PRODUCT DEFECTS, MANUFACTURING ERRORS, FORMULATION ERRORS, CONTAMINATION, MISLABELING, ADULTERATION, OR PRODUCT RECALLS.

THE COMPANY IS NOT LIABLE FOR ANY ALLERGIC REACTION, ADVERSE EFFECT, TOXICITY, GASTROINTESTINAL UPSET, CHOKING, OBSTRUCTION, INJURY, ILLNESS, OR DEATH RESULTING FROM THE USE OF ANY PRODUCT PURCHASED THROUGH THE MARKETPLACE, WHETHER OR NOT THE PRODUCT WAS RECOMMENDED BY THE SERVICES.

PRODUCT IMAGES AND DESCRIPTIONS MAY NOT REFLECT ACTUAL PRODUCT PACKAGING, FORMULATION, OR APPEARANCE. PACKAGING AND FORMULATION MAY CHANGE WITHOUT NOTICE. ALWAYS READ THE ACTUAL PRODUCT LABEL BEFORE USE.

10. Prescription Coordination Disclaimer

THE COMPANY DOES NOT PRESCRIBE, DISPENSE, COMPOUND, DISTRIBUTE, OR FILL PRESCRIPTIONS. THE COMPANY IS NOT A PHARMACY, COMPOUNDING PHARMACY, VETERINARY PRACTICE, VETERINARY CLINIC, ANIMAL HOSPITAL, OR HEALTHCARE PROVIDER. THE COMPANY DOES NOT HOLD A PHARMACY LICENSE, VETERINARY LICENSE, DEA REGISTRATION, OR ANY OTHER PROFESSIONAL LICENSE RELATED TO THE PRESCRIBING OR DISPENSING OF MEDICATIONS.

Prescription coordination features within the Services are technology tools that facilitate communication and information sharing between you, your licensed veterinarian, and licensed pharmacy partners. The Company is a technology intermediary only.

All prescribing decisions are made exclusively by your licensed veterinarian who has established a valid VCPR. All dispensing is performed exclusively by licensed pharmacy partners operating under their own state and federal pharmacy licenses and DEA registrations (where applicable). The Company assumes no responsibility for: prescribing accuracy, appropriateness, or compliance with prescribing regulations; dispensing errors, omissions, or delays; drug suitability, efficacy, safety, or bioequivalence for your specific animal; adverse drug reactions, drug interactions, drug allergies, or treatment failures; medication compounding quality, stability, or sterility; compliance with applicable prescribing and dispensing regulations, including controlled substance regulations; the professional conduct, licensure status, or competency of any veterinarian or pharmacy partner; or the accuracy of prescription information transmitted through the Services.

You are solely responsible for: verifying all prescription information (medication name, strength, dosage form, quantity, directions for use, number of refills) with your veterinarian and pharmacist; following all dosing instructions as directed by your veterinarian, not as suggested by any educational content within the Services; reporting adverse reactions to your veterinarian, the product manufacturer, and to the FDA/CVM Adverse Event Reporting System if applicable; ensuring you have a valid VCPR before requesting prescription coordination; storing medications properly and keeping them away from children and other animals; not sharing, transferring, or redistributing prescription medications; and disposing of unused or expired medications in accordance with applicable guidelines.

11. Walk Tracking Disclaimer

The walk tracking feature records GPS based route, distance, duration, pace, elevation, and activity data for informational and wellness tracking purposes only. You acknowledge and agree that:

GPS ACCURACY VARIES BASED ON SATELLITE VISIBILITY, ATMOSPHERIC CONDITIONS, IONOSPHERIC INTERFERENCE, MULTIPATH EFFECTS, URBAN CANYON ENVIRONMENTS, INDOOR/COVERED AREAS, TREE CANOPY, WEATHER CONDITIONS, AND DEVICE HARDWARE QUALITY AND ANTENNA DESIGN. THE COMPANY DOES NOT GUARANTEE THE ACCURACY OF ANY WALK TRACKING DATA, INCLUDING DISTANCE, ROUTE, PACE, SPEED, ELEVATION, CALORIES, OR ANY OTHER METRIC.

THE WALK TRACKING FEATURE IS NOT A SAFETY TOOL, NAVIGATION TOOL, EMERGENCY TOOL, TRAIL CONDITION ASSESSMENT TOOL, WEATHER MONITORING TOOL, OR HAZARD DETECTION SYSTEM. IT DOES NOT DETECT TRAFFIC, WILDLIFE, AGGRESSIVE ANIMALS, TERRAIN HAZARDS, TOXIC PLANTS, STANDING WATER, EXTREME TEMPERATURES, AIR QUALITY ISSUES, OR ANY OTHER ENVIRONMENTAL HAZARD.

YOU ARE SOLELY RESPONSIBLE FOR YOUR SAFETY AND THE SAFETY OF YOUR PET DURING WALKS. THIS INCLUDES BUT IS NOT LIMITED TO: AWARENESS OF TRAFFIC AND ROAD CONDITIONS; COMPLIANCE WITH LEASH LAWS AND LOCAL ORDINANCES; AWARENESS OF WEATHER AND TEMPERATURE CONDITIONS (INCLUDING HEAT, COLD, HUMIDITY, STORMS, AND AIR QUALITY); AWARENESS OF TERRAIN AND SURFACE CONDITIONS (INCLUDING HOT PAVEMENT, ICE, AND UNEVEN SURFACES); SUPERVISION OF YOUR PET AT ALL TIMES; ENSURING YOUR PET IS ADEQUATELY HYDRATED AND NOT OVEREXERTED; AND AWARENESS OF OTHER ANIMALS AND WILDLIFE.

THE COMPANY IS NOT LIABLE FOR ANY INJURY, LOSS, ACCIDENT, ANIMAL ESCAPE, ANIMAL INJURY, ANIMAL ILLNESS, ANIMAL DEATH, BITE, ATTACK, HEAT STROKE, HYPOTHERMIA, DEHYDRATION, PAW INJURY, MUSCLE STRAIN, JOINT INJURY, TICK EXPOSURE, SNAKEBITE, TOXIC PLANT INGESTION, OR ANY OTHER HARM OCCURRING DURING OR IN CONNECTION WITH A WALK, WHETHER OR NOT THE WALK TRACKING FEATURE WAS IN USE.

WALK ACTIVITY DATA (INCLUDING DISTANCE, FREQUENCY, DURATION, PACE, AND TRENDS) DISPLAYED WITHIN THE SERVICES IS INFORMATIONAL AND SHOULD NOT BE USED AS THE SOLE BASIS FOR DETERMINING APPROPRIATE EXERCISE LEVELS FOR YOUR PET. EXERCISE REQUIREMENTS VARY SIGNIFICANTLY BY SPECIES, BREED, AGE, WEIGHT, BODY CONDITION, HEALTH STATUS, ORTHOPEDIC CONDITIONS, CARDIAC CONDITIONS, RESPIRATORY CONDITIONS, AND ENVIRONMENTAL CONDITIONS. CONSULT YOUR VETERINARIAN REGARDING APPROPRIATE EXERCISE LEVELS, RESTRICTIONS, AND MODIFICATIONS FOR YOUR SPECIFIC ANIMAL.

12. Care Team Feed Disclaimer

The Care Team Feed is a community content sharing feature. You acknowledge and agree that:

CONTENT POSTED BY OTHER USERS TO THE CARE TEAM FEED DOES NOT CONSTITUTE VETERINARY MEDICAL ADVICE, DIAGNOSIS, TREATMENT, OR PRESCRIBING, REGARDLESS OF WHETHER THE POSTING USER IDENTIFIES THEMSELVES AS A VETERINARY PROFESSIONAL, VETERINARY TECHNICIAN, VETERINARY STUDENT, OR ANY OTHER CREDENTIALED INDIVIDUAL.

THE COMPANY DOES NOT VERIFY THE IDENTITY, ACCURACY, CREDENTIALS, LICENSURE STATUS, OR QUALIFICATIONS OF ANY USER POSTING TO THE CARE TEAM FEED. THE COMPANY DOES NOT ENDORSE, ADOPT, OR RATIFY ANY CONTENT POSTED BY ANY USER. THE COMPANY IS NOT RESPONSIBLE FOR ANY CONTENT POSTED BY OTHER USERS.

YOU SHOULD NOT MAKE MEDICAL DECISIONS, TREATMENT DECISIONS, DIETARY DECISIONS, EXERCISE DECISIONS, OR ANY OTHER HEALTH RELATED DECISIONS FOR YOUR PET BASED ON INFORMATION OR ADVICE FROM OTHER USERS IN THE CARE TEAM FEED. ALWAYS CONSULT A LICENSED VETERINARIAN BEFORE ACTING ON ANY HEALTH INFORMATION YOU ENCOUNTER IN THE CARE TEAM FEED.

THE COMPANY IS NOT LIABLE FOR ANY HARM RESULTING FROM YOUR RELIANCE ON CARE TEAM FEED CONTENT, INCLUDING BUT NOT LIMITED TO: INCORRECT HEALTH INFORMATION, DISEASE INFORMATION, OR TREATMENT INFORMATION SHARED BY OTHER USERS; PRODUCT RECOMMENDATIONS FROM OTHER USERS THAT PROVE HARMFUL, INEFFECTIVE, OR INAPPROPRIATE; HOME REMEDY SUGGESTIONS THAT CAUSE ADVERSE EFFECTS; DELAYED SEEKING OF PROFESSIONAL VETERINARY CARE CAUSED BY RELIANCE ON USER GENERATED CONTENT; MISIDENTIFICATION OF CONDITIONS BASED ON OTHER USERS' SIMILAR SOUNDING DESCRIPTIONS; MEDICATION DOSING INFORMATION SHARED BY OTHER USERS THAT IS INCORRECT, OUTDATED, OR INAPPROPRIATE FOR YOUR SPECIFIC ANIMAL; AND BREEDING, REPRODUCTIVE, OR BEHAVIORAL ADVICE FROM OTHER USERS THAT RESULTS IN HARM.

13. Multi Species and Breed Limitations

The Services are currently designed primarily for domestic dogs (Canis lupus familiaris) and domestic cats (Felis catus). AI models, drug databases, breed health profiles, and other features may have limited or no applicability to other species, exotic animals, wildlife, livestock, equines, avian species, reptiles, amphibians, fish, or other non canine/feline species. Even within supported species, accuracy and applicability may vary by breed, breed mix, size category, and geographic population.

14. Geographic and Jurisdictional Limitations

Veterinary practice standards, approved medications, available formulations, regulatory frameworks, prescribing practices, dispensing rules, and standard of care may vary significantly by country, state, province, and locality. The information provided through the Services is based primarily on U.S. veterinary practice standards and may not be applicable or appropriate in other jurisdictions. Users outside the United States should consult local veterinary professionals familiar with the applicable regulatory framework.

15. Citation Disclaimer

Citations to published veterinary literature included in AI outputs are generated by AI systems and are provided for informational reference only. Citations may contain errors in attribution, title, journal, volume, page numbers, year, authors, DOI, or interpretation of the cited work. Cited sources should be independently verified through the original publication before reliance. The Company does not guarantee the existence, accuracy, availability, or currency of any cited source.

16. No Regulatory Approval or Endorsement

Strand Health Inc. and the Services have not been reviewed, approved, cleared, certified, endorsed, registered, or authorized by the FDA, USDA, AVMA, AAHA, NAVC, any state veterinary medical board, any state board of pharmacy, the DEA, the FTC, or any other governmental, regulatory, professional, or accrediting body for use as a medical device, diagnostic tool, clinical decision system, prescribing system, pharmacy, dispensary, clinical care delivery platform, or veterinary practice.

17. Research and Evidence Limitations

Educational content within the Services may reference or be derived from veterinary research studies. Research findings are inherently limited by study design, sample size, population studied, methodology, funding source, publication bias, and the general limitations of extrapolating research findings to individual clinical cases. Not all referenced studies have been replicated or independently verified. Preliminary, pre print, or single center study findings may be superseded by subsequent research. Evidence grading and strength of recommendation assessments provided within the Services are educational tools reflecting the Company's interpretation of available literature and do not represent the official position of any professional veterinary organization, regulatory body, or consensus panel.

18. Supplement and Nutraceutical Specific Disclaimer

SUPPLEMENTS, NUTRACEUTICALS, VITAMINS, MINERALS, HERBAL PRODUCTS, PROBIOTICS, PREBIOTICS, JOINT SUPPLEMENTS, OMEGA FATTY ACIDS, AND OTHER NON PRESCRIPTION HEALTH PRODUCTS AVAILABLE THROUGH THE SERVICES OR RECOMMENDED BY AI SYSTEMS ARE NOT DRUGS AND HAVE NOT BEEN EVALUATED OR APPROVED BY THE FDA FOR THE DIAGNOSIS, TREATMENT, CURE, OR PREVENTION OF ANY DISEASE. THE EFFICACY, SAFETY, AND QUALITY OF SUPPLEMENTS MAY VARY BY MANUFACTURER, BATCH, AND FORMULATION. SOME SUPPLEMENTS MAY INTERACT WITH PRESCRIPTION MEDICATIONS OR MAY BE CONTRAINDICATED FOR ANIMALS WITH SPECIFIC HEALTH CONDITIONS. CONSULT YOUR VETERINARIAN BEFORE GIVING ANY SUPPLEMENT TO YOUR PET, PARTICULARLY IF YOUR PET IS TAKING PRESCRIPTION MEDICATIONS, HAS LIVER OR KIDNEY DISEASE, IS PREGNANT OR NURSING, OR HAS ANY CHRONIC HEALTH CONDITION.

19. Behavioral and Training Content Disclaimer

Any behavioral, training, socialization, or enrichment content provided through the Services (including AI generated suggestions, educational articles, and Care Team Feed content from other users) is general informational content only. It does not constitute professional veterinary behavioral advice, certified applied animal behaviorist assessment, or professional dog or cat training instruction. Behavioral issues may have underlying medical causes that require veterinary diagnosis and treatment. Aggressive, fearful, compulsive, or otherwise problematic behaviors may pose safety risks to humans and other animals and should be evaluated by a licensed veterinarian and, where appropriate, a board certified veterinary behaviorist (DACVB) or certified applied animal behaviorist (CAAB). The Company is not liable for any bite, scratch, injury, property damage, or other harm resulting from behavioral advice or training suggestions obtained through the Services.

20. Environmental, Seasonal, and Geographical Risk Disclaimer

Information provided through the Services regarding environmental hazards, seasonal risks, regional disease prevalence, toxic plants, parasites, wildlife, weather related risks, water safety, trail conditions, air quality, and similar environmental or geographical factors is general educational information only. Environmental and geographical conditions vary rapidly and are affected by factors beyond the Company's knowledge or control. The Services do not provide real time environmental monitoring, weather alerts, air quality alerts, or hazard detection. You are solely responsible for assessing environmental conditions and safety before engaging in outdoor activities with your pet.

21. Insurance and Billing Disclaimer

The Services do not provide, sell, administer, underwrite, or adjudicate pet insurance policies. Any pet insurance information, cost estimates, or coverage information presented through the Services is general informational content and does not constitute an insurance quote, offer, recommendation, or endorsement of any insurance product or provider. Insurance coverage, terms, exclusions, premiums, deductibles, and claims processes are determined solely by the insurance carrier and your specific policy. The Company is not responsible for any insurance coverage determination, claim denial, premium increase, or other insurance related matter.

22. Wearable Device and Connected Device Disclaimer

If the Services integrate with third party wearable devices, GPS trackers, smart collars, activity monitors, smart feeders, smart litter boxes, or other connected devices, data from those devices is provided by the third party device manufacturer and is transmitted to the Services as received. The Company does not manufacture, calibrate, maintain, or warranty any third party connected device. Data accuracy, reliability, and completeness depend on the device hardware, firmware, battery level, connectivity, environmental conditions, and the device manufacturer's data processing. The Company is not liable for inaccurate data from connected devices or for any harm resulting from reliance on connected device data.

23. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STRAND HEALTH INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, ADVISORS, LICENSORS, CONTENT PROVIDERS, DISTRIBUTION PARTNERS, FULFILLMENT PARTNERS, PHARMACY PARTNERS, LABORATORY PARTNERS, ACADEMIC COLLABORATORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INJURY, ILLNESS, SUFFERING, DEATH, OR OTHER HARM TO ANY ANIMAL, OR ANY RESULTING EMOTIONAL DISTRESS, FINANCIAL LOSS, VETERINARY EXPENSES, LOST WAGES, PROPERTY DAMAGE, LOSS OF COMPANIONSHIP, OR OTHER DAMAGES OF ANY KIND TO ANY PERSON, ARISING FROM OR RELATED TO THE USE OF OR RELIANCE ON ANY CONTENT, AI OUTPUT, PRODUCT, PRODUCT RECOMMENDATION, PRESCRIPTION COORDINATION, WALK TRACKING DATA, CARE TEAM FEED CONTENT, METABOLOMICS REPORT, DRUG INFORMATION, IMAGE ANALYSIS, AUDIO ANALYSIS, OR ANY OTHER INFORMATION, FEATURE, OR SERVICE PROVIDED THROUGH THE SERVICES.

24. Indemnification

You agree to indemnify and hold harmless the Company and its Indemnified Parties (as defined in the Terms of Service) from and against any and all claims, demands, actions, suits, proceedings, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of educational content for any purpose other than personal education; (b) your representation to any third party that content from the Services constitutes veterinary medical advice, diagnosis, or treatment; (c) any clinical, medical, or health decision made based on information obtained through the Services; (d) any harm to any animal resulting from products purchased through the Marketplace; (e) any prescription coordination activity, including consequences arising from prescription information you provide or relay; (f) any injury or harm occurring during walk tracking or other physical activity undertaken in connection with the Services; (g) any harm resulting from reliance on Care Team Feed content; (h) any harm resulting from reliance on metabolomics test results without independent veterinary evaluation; or (i) any violation of this Disclaimer.

25. Acknowledgment

BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS DISCLAIMER IN ITS ENTIRETY. YOU ACKNOWLEDGE THAT ALL CONTENT AND OUTPUTS PROVIDED THROUGH THE SERVICES ARE FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY. YOU ACKNOWLEDGE THAT THE SERVICES ARE NOT A SUBSTITUTE FOR PROFESSIONAL VETERINARY CARE. YOU ASSUME ALL RISKS ASSOCIATED WITH YOUR USE OF THE SERVICES AND WITH ANY DECISIONS OR ACTIONS YOU TAKE BASED ON INFORMATION OBTAINED THROUGH THE SERVICES.

26. Contact Information

Strand Health Inc.
d/b/a Everfur
1002 Dean Street, Suite 101, Brooklyn, NY 11238
Email: legal@everfur.com
Website: everfur.com